Front End
Mail can be directed to our PO Box or yours, from where we will collect, open, sort and prepare/batch the mail for digital scanning. Biz-Core uses the latest equipment for automating some of the processes such as high-speed mail opening and high speed sorting.

Imaging & Digitizing
Using sophisticated high speed systems, with variable resolution settings, Biz-Core can create digital images from a wide variety of source documents, such as a business form, facsimile, microfiche or microfilm. In the scanning process, Biz-Core offers duplex imaging and implements state of the art image processing techniques to automatically register, de-speckle & de-skew the digital image in order to deliver the highest quality. Many of these tools have been custom-enhance in-house from vendor tool-kits to better serve our clients requirements.

Data Capture
Based on the requirements of the application to be processed, one or more of the following procedures may be used for Data Capture.

Automated OCR/ICR capture with manual repair of data
   from Image
Automated OCR/ICR capture followed by manual repair
   and verification from Image
Manual Key/Verify from Image
Manual Key/Verify from Paper

Biz-Core’s experience & expertise in Data Capture permits us to quickly determine the feasibility of various processing methods, with the goal of delivering the highest degree of accuracy to our client. We approach each project with that thought in mind utilizing automation to any degree possible to minimize cost without sacrificing quality.

Remittance & Payment
Biz-Core provides wholesale and retail remittance processing services to several clients. Specialized, high-speed remittance processing equipment is used for retail remittance processing to provide a highly automated and cost effective workflow to the client. Wholesale processing often requires a specific client oriented workflow designed, including a combination of imaging, data capture, ICR/OCR, mark sense and encoders/endorsers to meet the unique requirements of a certain application.

Call Center - Inbound and Outbound Calling
Biz-Core call centers handle both inbound and outbound calling for a number of industry verticals. Outbound calls are made to verify and complete membership or credit applications, including follow-up to unresponsive mail offers. Client Relations, Help Desks are examples of Inbound Calling.

Knowledge Based Services
Using a combination of domain specific information and the data gathered using the above processes Biz-Core performs a variety of tasks bound by parameters established by the client to arrive at business decisions. This group encompasses the following -

Rules & Parameter Driven Processing
 Decision Making
 Data Mining & Expert Systems

Digital Repository
Biz-Core offers our clients the opportunity to store the digital image of their documents at our Digital Repository. Encrypted and password-protected, authorized individuals can retrieve these digital images through the Internet from a standard desktop workstation.

Day Forward Processing or Legacy Conversion
Biz-Core can perform Day Forward Processing or Legacy Conversion on a project basis.

For day-forward processing, mailroom processing, imaging/indexing and data capture processes can be performed onsite at the Client premises or at a Biz-Core Center.

As companies or government agencies move to image based processing, legacy documents must be made part of this system. Biz-Core will provide an on-site team to scan & indexing (convert) the legacy file (paper, microfilm or fiche) and integrate it into the New Imaging System. This is especially useful for applications such as personnel files, financial/insurance documents, student files and a wide variety of business applications.